Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Table of Contents
minLevel1
maxLevel6
outlinefalse
stylenone
typelist
printabletrue

Notifications Announcements are communications or messages that are shared with users through the TeamForm platform. Notifications Announcements are often used for but not limited to providing:

...

Refer to this guide to help you decide which notification Announcement method is best suited for what you would like to do: What notification method should I use?

What are the different types of

...

Announcement in TeamForm?

There are 4 types ways to engage and release notifications Announcements to users, each to be used with a specific intent and purpose.

Global

...

Announcement

The global notification Announcement is a small banner that system admins can create to appear in the TeamForm app, Directory or both. Once created, this banner will appear on the top of every pages of the application. Hence it is most often used to socialise key messages such as events coming up, reminder for confidentiality or data update events.

...

Announcements

Announcements are small notifications Announcements that appears on the users' screen when they first log onto TeamForm. They are only displayed once.

...

Pros

Cons

  • Quick and easy to do in settings by users.

  • Can include external links in the message.

  • Through the UI you cannot tailor specific messages to specific roles i.e one message to show up in one person’s screen but not in another based on their role.

  • Limited to only one header name for the section.

  • Cannot schedule when the announcement goes out.

...

Email based notifications

Email notifications are sent to targeted audience to share about specific information or call to action. They are often automated and scheduled ahead of time.

...

Each email is sent to the selected users included in its a pre-determined distribution list.

image-20240308-123125.png

Pros & Cons

...

Release notes

TeamForm release notes is generally are a summary update of what has been released by TeamForm.

The release note is published outside of TeamForm in the TeamForm Doc: https://teamform.atlassian.net/wiki/x/IYIepQ . Hence, notifying the user about the release note is often done through the other notification channels presented above and by including an external link in them.

The release note can also be accessed by a link in the TeamForm UI found at the bottom of the announcement panel.

Only TeamForm update manage the release note and it solely communicates update about the app itself –when – when others communication can regard customers' context or be initiated by them.

Who can

...

release notes?

Power and system admin users i.e those that have editing access to TeamformTeamForm.

image-20240308-123456.png

Pros & Cons

Pros

Cons

  • Users do not get notified when a new feature release note has been released

...