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Tip

The TeamForm for Jira Marketplace App allows you existing TeamForm customers using Atlassian’s Jira Cloud SaaS product to link both Jira Projects and their Jira Issues to well maintained teams from their respective team pages in TeamForm.

This creates transparency on which team is working on which work.

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Why use the TeamForm for Jira App

With our TeamForm for Jira App, your organisation’s Jira Administrators can link Jira Projects to relevant TeamForm Teams. This allows a Jira user to click through from Jira to TeamForm to view the team and team members who deliver this project.

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We also offer a TeamForm integration, that combines with the TeamForm Jira app, to import Issues from Jira into TeamForm - displaying this team’s work items as Objectives.

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Initial Setup

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Prerequisites

Identify your Jira Admin, you will need their help to establish the initial App Configuration.

Note

TeamForm Public API: If you have not setup TeamForm Public API access, you can request them for your TeamForm Tenant by raising a support request, using the contact us option at the bottom of the page. More information via TeamForm Public API

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Note

IP Based Restrictions: If your TeamForm tenant is configured with IP based restrictions you will also need to request the TeamForm Support so Atlassian IPs can be added to our whitelist (also via the contact us option).

A current list of Atlassian IPs can be found under the Outgoing Connections section on this page https://support.atlassian.com/organization-administration/docs/ip-addresses-and-domains-for-atlassian-cloud-products/.

Initial Setup

Note

This step can only be completed by your Jira Admin.

  1. Install the TeamForm for Jira Marketplace App into your Jira Cloud instance.
    A link to the Marketplace App is here: https://marketplace.atlassian.com/apps/1232958/teamform-for-jira

  2. Within Jira, navigate to the Admin Page for the Marketplace App:

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  1. On the Admin Page, fill in your TeamForm Public API details including:

    1. Tenant ID (located via the help ? icon on the bottom left menu of TeamForm)

    2. Workspace ID (if left blank, the plugin will use TeamForm’s default Workspace)

    3. Client ID and Client Secret (refer below for TeamForm API steps)

    4. Optional: If you use a Custom TeamForm URL to connect to TeamForm, you can enter it on this page.
      e.g. company.teamform.co

    5. Click Change with each of the new setup details.

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