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What is Team Directory?

Refer to this document to understand what Team Directory is and what challenges it is designed to help solve for: at the heart of creating a single source of truth for teams and team members, is it the foundation to build upon for people, teams, strategy, outcomes, work and much more! More info on the parent page Team Directory

Team Directory roll out approach

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  • Customised tenant established with SSO sign in

  • People and demand teams exist in TeamForm

  • TeamForm is the source of truth for delivery structures

  • Gain insights on team composition and capacity availability

  • Data enrichment for more up to date team composition, capacity availability insights and employee engagement surveys

Area

Activity

Security access, authentication & authorisation

SSO configured as per (Single Sign On) configured to your organisation’s preference solution

Standard SSO role based assess access defined and implemented

People Import

Manual CSV import of people (HRIS) data brought into TeamForm

  • Employee ID

  • Job Title

  • Direct Manager

Delivery Team Structures

First iteration of delivery team structures represented in TeamForm(often making something visible, prompts clarifications and changes).

People assignment to delivery teams

People are in delivery team structures

People memberships have been validated by key stakeholders

Process to membership updates have been designed, signed off and embedded with the objective that TeamForm is the source of truth for delivery structures.

Data Availability

Real-time team & people data CSV extract
Basic prototype reporting through Redash

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Area

Activity

Delivery Team Structures

All delivery team structures and types are validated, improved where necessary and are continuously maintained in TeamForm

Optional: Delivery teams have team description and linkages to their Jira work tracking board (where possible) such as Jira boards and company strategy/objectives

People Import (i.e supply structure)

Automated file transfer of people (HRIS) data brought into TeamForm, with additional data fields includingsuch as:

  • Cost Centre

  • Skills or Job Family

  • Optional: vacancies, leave, contract end dates…

Other data integration

Additional data sets brought into TeamForm from external systems via data integrations:

  • Strategy/OKRs (eg: PlanView, Clarity)

  • Work items (eg: Jira, Rally)

Additional data source of truth in TeamFormVisualisation and linkage of other data set

Where available if there are job titles that are not equivalent to someone’s role titles, the roles are reflected using tags

Another typical example is funding source from your finance system.

Additional data source of truth in TeamForm

All additional data sources where TeamForm is the source of truth for have been brought into the platform. Examples include platform ownership, assets, funding sources, etc

Reporting

TeamForm data is connected into the organisation’s data lake or reporting BI tool via API

Secondary supply structure (by exception when needed)

Secondary supply structures brought into TeamForm

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Use the table below to help you understand what other features can be done with your Team Directory! Remember they are optional and should only be brought into the platform when your organisation is ready for it and sees value in it.

Advance TeamForm Use Cases

Workforce Planning

Short & long term workforce forecast

Org Design

Assess team structures against principles

Manage & cost OKRs

Financials

Blended rate cards based on your supply hierarchy so that as you are planning or designing a team, users can get a high level estimation of what the team will cost

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Benefit(s) of bringing the data into TeamForm

People Import

HRIS reporting line - scheduled automated data transfer - safer, quicker and close to real time update of organisation movements i.e. number of people leaving and joining the org

Associations

Users can see the interdependencies between teams, codify interaction patterns such as Team Topologies, and show where teams share the same leader

Employee images

Enhanced user experience especially if your organisation has a virtual working environment as it allows users to know who they are speaking with

Optional: Additional foundational set up for further TeamForm use cases

We understand that every organisation is at a different maturity level and has different priorities therefore not all users will see the need to use all or any of TeamForm’s additional functionalities. However in the event that you do wish to explore the use of other additional TeamForm features, please use the table below to help you understand what extra data is required to be brought into the platform in order to unlock the full potentials in each of the TeamForm functionality use cases.

Ways of working principles

Giving TeamForm all your team archetypes from the start will allow you to:

  1. Put people into the right team types that resonate with them

  2. Allow users to easily create new teams of the specified team types in TeamForm

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People Data

HRIS reporting line - scheduled automated data transfer

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Secondary supply structure (only consider if it’s a must required)

This information is critical to setting up the right process flow to how work demands can be triaged and approved from demand through to supply leads.

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Tracking of data accuracy

Data accuracy is key for a successful roll out and adoption of TeamForm as users can focus on what the data is telling them knowing they can trust what they see rather than fixing the data so that it resonates with them. We can provide you a dashboard to help you monitor the data accuracy, making it easy for leaders to know what specifics they need to fix in TeamForm.

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Employees' leave/holiday info

If not brought into TeamForm, it will impact:

  1. The supply leaders' decision making during workforce planning to know who they can allocate against demand requests

  2. Difficult for people in the organisation to know who is or isn’t around the team

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Vacancies

If not brought into TeamForm, it will hinder the supply leaders' accurate view of how many roles they have available to meet demand requests.

However, when vacancies are brought into TeamForm, you need to consider how the vacancy management process is going to be for users as TeamForm do not support the traditional HR functionalities in managing the lifecycle of vacant roles.

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Secondments

If not brought into TeamForm, it will impact:

  1. The supply leaders' decision making during workforce planning to know who they can allocate against demand requests

  2. Difficult for users to trace back to why there were certain people movements within the team for a specific period of team

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see also:

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Optional additional foundational set up for further TeamForm use case

There are additional data elements that need to be set up in Directory if you would like to use TeamForm’s advance use cases.

See Also:

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