Notifications are communications or messages that are shared with users through the TeamForm platform. Notifications are often used for but not limited to providing:
Updates to upcoming tooling feature releases
Awareness to key processes and dates that will impact users on what they need to do in TeamForm
Quick information guide or instructions on how to do certain actions in TeamForm
Information on how to find additional information about TeamForm outside of the platform
Prompter on key actions that need to be done by users and when
What are the different types of notification functionality in TeamForm?
There are 4 types ways to engage and release notifications to users, each to be used with a specific intent and purpose:
What is it? | Who can see this notification? | What does it look like? |
|---|---|---|
Global notification is a small banner that system admins can create to appear in the TeamForm app, Directory or both. Once created, this banner will appear on the page irrespective of which page users navigate to hence it is used to socialise key messages such as events coming up, confidentiality of the data or data update events. | All users irrespective of the type of access they have within TeamForm |  |
Announcements is a small passage of notification that appears on screen for the user when they first log onto TeamForm and will not appear anywhere else on the page. Announcements are generally used to release information to users such as on new TeamForm feature updates. | Power and system admin users i.e those that have editing access to Teamform |  |
Email notification is an automated scheduled email comms that get sent to targeted audience informing them about specific information or call to action. | Selected users included in the distribution list |  |
TeamForm release notes is a specific type of comms that gets released by TeamForm only. This is generally a summary update of what has been released by TeamForm and is an external URL link that users can click through via the TeamForm UI. | Power and system admin users i.e those that have editing access to Teamform |  |
When to use what
Refer to this guide to help you decide which notification method is best suited for what you would like to do: What notification method should I use?
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