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titleNavigation: Team-Centric Workforce Planning

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The intention is to move from the question at the start of the phase to the position at the end of the phase:

Can we fix it? → We have an approach for a feasible solution

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Scoping and Planning

Info

Clarify what’s in and out of scope for workforce planning with emphasis on the pilot.

It is expected that discovery will take 4 weeks +/- 2 weeks.

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  • Confirm the key stakeholders across the business.

    • What level of involvement/governance do we need?

    • Consider: tool owner, change owner, finance stakeholder involved

  • Confirm who owns the process from the customer side.

    • Who is driving?

    • What are the “project” roles and who will fill them?

    • What roles do TeamForm need to fulfill? For example, broadly picking from these options:

      • Minimal to none (we provide this information and customer runs with it)

      • Advisory (TeamForm advises but does not do any of the work)

      • Supporting (TeamForm responsible for tool side configuration changes, data loading, and reporting)

      • Active (TeamForm responsible for business process delivery and tooling)

  • Confirm which parts of the org are involved for a pilot run.

    • Demand Teams

    • Supply Areas

    • If there is no clean boundary, how will entangled areas be dealt with.

  • Create a draft work breakdown plan and timeline:

    • Proposed work plan (including comms)

    • Planning cycle (cadence)

    • Proposed calendar (tentative dates)

  • Run a demo event to showcase the proposed end to end workforce planning process supported by TeamForm

    • This demo showcase is a 1-2 hour event; we expect that most but not all config will be in place

Outcomes and Resources

Tip

Desired outcomes

  • Clarity on success criteria

  • Clear roles and responsibilities from the customer and TeamForm

  • An agreed scope

  • Draft work plan

  • Draft timeline

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