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The intention is to move from the question at the start of the phase to the position at the end of the phase:

Can we scale the approach? → We’ve reached critical mass
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titleNavigation: Team-Centric Workforce Planning

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In order to have a sustainable rollout, there are a number of considerations and lessons learned worth thinking about before you get started.

  • Approach to rollout

  • Approach to communications, training and capturing of feedback

  • Approach to improving the process and approach over time

Understanding what 'done' means in your context is key and then how you manage / support your workforce planning community over time will impact your success.

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Overview

Scaling workforce planning across all of the relevant areas of the organisation takes the lessons from the Pilot phase and applies them to a plan for a rollout.

There are two possible types of approachapproaches:

  • big bang - get everyone to adopt the new processes together (iterations will be based on improvements)area by area - bite off chunks

  • incremental - start with parts of the organisation to adopt the new process fully one at a time (iterations by area with improvements incorporated)

[todo - pros and cons of each approach]

Kick-Off

...

  • build up confidence and reduce the number of impacted users at a time so that you can improve as you go

Starting your rollout

Rollout starts with its own kick-off session steps to agree:

  • the approach

  • the criteria scope for each iteration

  • transition to BAU support

  • etc

Implementation Management

...

  • adoption scope and timing

  • definition of done for a working approach

Rollout and sustained usage

As more users adopt workforce planning (process, tooling etc.) ensuring you have a re-usable approach to training, engagement, feedback can make your life much easier in the short and long term.

Things to consider:

  • how will each iteration be tracked?

  • how will training be managed in the initial rollout - and will re-training be required for new people or improved processes?

  • etcyou plan to measure progress (impacted by the adoption approach) and capture feedback

  • what type of training, education and communications are you offering to people

  • how do you ensure that future joiners can learn the same thing in a repeatable way